Wadi Wisdom Privacy Policy

At Wadi Wisdom, we are committed to protecting your privacy and the security of your personal data. This Privacy Policy describes how we collect, use, process, and disclose your information when you use our AI-powered investment analysis, automated portfolio management, personalized financial planning, robo-advisory services, risk assessment, market insights, and educational resources for investors. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

1.1 Personal Data You Provide to Us

This includes information you provide directly when you register for an account, use our services, or communicate with us.

• Identification Data: Name, date of birth, gender, nationality, identification numbers (e.g., NRIC/Passport), and contact details (postal address).
• Financial Data: Income, assets, liabilities, investment experience, risk tolerance, financial goals, bank account details for transactions, and tax information.
• Account Data: Username, password, and security questions.
• Communications: Records of communications with us, including customer support inquiries.

1.2 Data Collected Automatically

When you access and use our online platform, we automatically collect certain information about your device and usage.

• Technical Data: IP address, browser type and version, operating system, device identifiers, and other technical information about the devices you use to access our services.
• Usage Data: Information about how you use our site and services, such as pages visited, time spent on pages, links clicked, and features used.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

2. How We Use Your Information

We use the collected data for various purposes to provide and enhance our financial technology and investment advisory services.

• To Provide Services: To deliver AI-powered investment analysis, automated portfolio management, personalized financial planning, and robo-advisory services.
• Account Management: To manage your account, process transactions, and provide customer support.
• Personalization: To tailor content, services, and educational resources based on your financial goals and risk assessment.
• Improvements and Development: To understand how our services are used, conduct research, and develop new features and offerings.
• Security and Fraud Prevention: To detect, prevent, and address technical issues, fraud, and other illegal activities.
• Legal and Regulatory Compliance: To comply with applicable laws, regulations, and industry standards, including anti-money laundering (AML) and know-your-customer (KYC) obligations.

3. Disclosure of Your Information

We may share your personal data with third parties in specific situations, always with appropriate safeguards.

• Service Providers: We may engage third-party companies and individuals to facilitate our services, perform service-related activities, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Wadi Wisdom, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.

4. Data Security

The security of your data is paramount to us. We implement robust technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to retain your personal data, we will securely delete or anonymize it.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights concerning your personal data.

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: